Shipping
We store works in the US, EU and Switzerland and there can be various imports duties payable depending on where you want the artwork you buy to be delivered.
Taxes such as VAT may also be payable which will affect the final price for a work.
Most if not all of this is calculated at the checkout stage.
We cannot however control customs duty but our international art shippers will be able to ensure
the lowest correct price (if there is any due) is charged.
Shipping information is also included at the checkout stage of your purchase if it is under £10,000 in value,
For works in excess of £10,000 value you will be put directly in contact with us
to handle the delivery arrangements and final price.
You should allow 4-6 weeks for shipments to arrive.
Insurance
All artworks are covered under our insurance in transit until they have arrived
with you and you have signed for them.
If you receive an object that is damaged please
contact us immediately on info@xxxxxx.com
Framing
Framing will be offered for some of the artworks available on our site and can
be priced and added at the point of checkout in the basket area of our site.
Authenticity
All artworks come directly from the artist themselves or from the artists’ estates.
As well as issuing you with an automatic invoice by email we will send certification with
the work itself. We are also partnering with Verisart which will enable those
who give us permission to protect the authenticity of a work using Blockchain – a digital ledger
technology which records artworks and cannot be changed once the work is entered.
Copyright
When you buy a work of art you do not own the copyright in the image and you cannot
reproduce (for example print) the image and use it for commercial gain.
Some artists grant licences for their works to be used to illustrate marketing
campaigns or to be published online, in books, magazines and newspapers – or even
as a screensaver.
If you are interested in buying licences for works of art please visit www.artimagelibrary.com
where low and high resolution images or art
can be automatically costed and downloaded.
Returns
If your work is bought automatically online and is under £10,000 in value and
you decide you no longer want it you have 14 days to contact us and return it to us
for a full refund. The return delivery will be at your expense.
Should this be the case contact info@xxxxx.com within the 14 day period from the arrival of the work.
We cannot offer refunds for higher value works negotiated with us separately.
Help
For help on any aspect about what we do you can contact us on info@xxxx.com